Focus area · CRM & member communication

Counter membership decline effectively.

Your strategic partner for member communication: So that people experience a church that is accessible and approachable. ChurchDesk makes member registry data usable and relationships maintainable – across all parishes.

People at the centre

Remain accessible – across generations.

Membership loss is not addressed with administration, but with relationships. If you want to retain members, you have to be able to address them reliably and personally – where they are.

ChurchDesk brings together all contact points in one place and gives your parishes the tools to build appreciative member communication that is effective.

People in conversation at a church event

What you win

The central platform for all contact points with your church.

  • Efficient use of member registry data

    A secure API integrates your reporting system into the CRM. Create lists, send communications directly, expand data – data-protection-compliant.

  • Reliable relationship management

    Everything in one place: from initial contact to case management to regular communication, everything takes place in ChurchDesk.

  • Professionalized communication

    Central, unified design templates facilitate attractive communication and strengthen the external perception of your church.

  • Central usage statistics

    In the Communication Hub you keep an overview of usage in the parishes – for data-based decisions.

  • Intercommunal communication

    Communicate centrally to all members directly from your regional church or diocese – with a coherent message.

  • Provision of central settings

    Centrally determine which tags, fields, consents and filters are available – for consistency in data collection.

Data protection compliant

Make member registry data usable – data-protection-compliant and secure.

ChurchDesk CRM integrates member registry data in a way that protects privacy and access restrictions. At the same time, they can be used effectively in everyday life in parishes.

Interactions with forms, donation widgets or registrations then automatically expand the existing database – so that everything from date of birth to consent to email address is saved in one place.

Data protection-compliant member registry data in ChurchDesk CRM

Time & Resources

Save time and resources in your parishes.

With the ChurchDesk CRM, existing member registry data is not only synchronised, but also prepared for parish work. For example, an overview of anniversaries is created in the CRM based on birth, baptism or confirmation dates.

From the anniversary overview, parishes send emails on special occasions – with design templates provided by the regional church or diocese. This enables appreciative communication without straining the capacities in the parishes with design work or manual tracking of anniversaries.

Anniversary overview in ChurchDesk CRM

Integration

Benefit from a CRM that is adapted to your system.

With our powerful API, the integration of existing systems, such as reporting or image databases, is possible without any problems. Combine your systems in one central location and make your content usable centrally in the best possible way.

ChurchDesk CRM with API connection to existing systems

Customer voices

Reach members effectively.

  • What is important to us is how strongly ChurchDesk supports the regional parish networks in their communication. We have seen very good development: the number of contacts created has more than quadrupled in the two and a half years since ChurchDesk was introduced. This exceeds our expectations. In this way we reach a substantial proportion of our members.
    Birgit Wahrenburg-Jähnke, head of the digitalisation unit at the EKKWBirgit Wahrenburg-JähnkeHead of the digitalisation unitEKKW – Protestant Church of Hesse Electorate-Waldeck
  • Jesus' question to blind Bartimaeus was: 'What do you want me to do to you?' And I think we as a church need to ask our members this question too. This became very clear to me at the ChurchDesk Summit. And ChurchDesk is a good tool for asking this question.
    Ulrich Breitung, head of the diocesan services department in the diocese of FuldaUlrich BreitungHead of the Diocesan Services DepartmentDiocese of Fulda

Become a development partner.

As a regional church or diocese, you play an active role in the further development of CRM and member registry integration.

Become a development partner

Let’s build your member engagement together.

Arrange a non-binding initial consultation and find out how you can reach more people with ChurchDesk.